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1/13/2026 10:20:13 PM
2
Cannot create or delete?
Hello! First time posting in years but I had an issue. After the reset today, once the servers came back online I found the "+" symbol and the blank slot for a new charcter had vanished. I also cant delete the character I had lined up for the chopping block. I enter the prompt keys and it acts like its successful but the character is still there. I had deleted my warlock earlier with hopes to remake him as a different race after the reset. Hopefully this is just a temporary issue?
English
#Help
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2 RepliesThere is now a cooldown that we must go through before deleting characters. Sounds like you are still in that cooldown period before you can delete another character.
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Hello there, Thank you for getting in touch with us. We understand you're experiencing an issue creating or deleting characters. What you describe does sound odd. To rule out a temporary issue, you may wish to [url=https://help.bungie.net/hc/en-us/articles/360049199051-Clearing-the-Console-Cache]Clear the Console Cache[/url] or [url=https://help.steampowered.com/en/faqs/view/6AD7-820D-8BE5-E51F]Download Cache[/url] if on Steam. If you continue to experience this beyond the above suggestions, then please consider recording a short video which demonstrates what you're seeing. If you record such a video, you can upload it to a site like Youtube, and share a link to it here. We'll then investigate.
