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9/28/2023 12:01:38 AM
5
Ban Appeal Time? Do they Respond? When to give up on a response?
Afternoon,
So caught up in the Sept 1/2 ban wave apparently. No idea why to be honest and up front, only thing I can think of is a VPN I use to access US Netflix, and updated some of my ASUS control panel stuff to help optimize (Armoury Crate) or whatever it's called. Few days after I did that update the ban came. Other than that I am no PvP god, I don't 3rd party tool, no time to do any weird crap I am a busy dad. I did an inquiry post to look into it, and the response was "Your update was submitted outside of our normal business hours or while the studio is closed for a holiday. Our normal business hours are Monday through Friday between 9AM and 5PM Pacific time. Once the team is back in the office, your update will be reviewed and investigated within 1 - 2 business days" So I waited 2 weeks thinking ok maybe just a temp ban by mistake, I have heard of people getting back in after 2-3 weeks. No luck.
So I sent in a ban appeal 2 weeks ago and still have not heard back. Does anyone know what kind of time frame these things take to get resolution good or bad. At this point I am at their mercy and gonna accept whichever decision. Kinda sucks after 2200+ hours in but don't know what else to do at this point, on top of that just pre ordered TFS like 3 days before the ban.
Do they respond? Time frame for a response? Any know or have any experience with it?
Thanks in advance.
English
#Help
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Hello there[url=https://cdn.discordapp.com/attachments/902560216871239752/978300950097842206/giphy.gif],[/url] The forums are not able to assist with appeals of restrictions or bans. However, there is a process in place for players to appeal their ban or restriction. If an appeal has already been filed, All that can be done, has been done. Posting in the forums cannot assist beyond linking to the appeal and speculation. Bungie will typically respond only if more info is needed or if the ban/restriction is altered. The form is for appeals only, they do not answer questions as to why or how long. [spoiler] Requests for additional information, such as the length of a restriction or reason for a ban, will be disregarded. https://help.bungie.net/hc/en-us/articles/360049024492 [/spoiler] [i]Please note that while every appeal is reviewed, as mentioned in the article, there is no guarantee for a response, nor is there a guarantee that a ban or restriction will be overturned. [/i] [u]For more information on Bungie's policy regarding bans and restrictions, [url=https://www.bungie.net/en/Help/Article/11929]please review the policy here[/url].[/u]
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Did you ever get your account back?
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8 RepliesEver gotten a recovery for pvp? Be open & honest up front.
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1 ReplyEdited by Radiantskin Sunsinger: 9/28/2023 12:39:08 AMRecoveries, ghost lobbies and win trading are against terms of service. The ban will not be lifted.
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1 ReplyThey don't always respond generally if you don't get a response in a week it means they checked out why determined the ban was correct and just didn't say anything (Don't ask me why they don't always reply I don't got an answer for everything)
