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Help - Destiny 2

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Edited by Jinta: 1/4/2020 1:45:31 AM
7

DestinyAccountNotFound Transfer Error BattleNet to Steam

Saw the tweet that the migration process should be working again, been having this issue since early December, still failing. Images of the error https://imgur.com/1kF2zrQ, https://imgur.com/I9xv6BA, https://imgur.com/a/8l7FIkX Tried unlinking, relinking, retries, private\incongito browsing, and multiple browsers. Sorry for the edits, was fixing the image links.
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#Help

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  • Nobody came to help today? I was hoping to get this fixed today. BNGHELP was talking to me last night and commented twice and that was it. I can't tell you you how frustrated I am. Can Bungie help me tomorrow please and get this resolved? PLEASE!

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    • Edited by suttungur: 1/7/2020 5:09:42 AM
      [url=https://www.bungie.net/en/Forums/Post/254665387?sort=0&page=0]Here's the original thread for reference[/url]. In regards to the error and the recent fix from Bungie (entitlement transfer error): [quote]BNGHelp7 Hi there, Thanks for reaching out. We recommend logging into the Steam account you are currently attempting to transfer to, and then continue to re-attempt migration through the link below. https://www.bungie.net/7/en/PCMove[/quote] ([url=https://www.bungie.net/en/Forums/Post/254874765]source[/url]) And based on your screenshot regarding Battle.net Jinta#11141 already locked for a transfer to Steam account Jintax02 (76561198012102965), few things to try: 1) If you haven't already, download D2 for Steam, install it and load the game up until character selection screen 2) Once there, perform the PC Move again and see whether it's successful this time 3) If all goes well, you should restart the game, load it up and see if all the content is as it should be.

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      • Edited by Jinta: 1/6/2020 10:57:28 PM
        Please #bnghelp7 need #help. I would love to try to play the new x-pac this year. Thanks,

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      • So attempting to look for your account under your bnet picture I can’t even find your account. In this interesting case it would seem that your account exists but no characters do. Either that or your original account was stolen and the transfer is invalid because your account is either owned from someone else or the characters are just not there.

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        • I tried helping a few weeks ago, first reported on December 13th 2019. I didn't see the first few attempts are migration so I can't say for sure if it ever reported any characters from the connected Battle.Net account, but did confirm that was the Battle.Net that was in my friend's list. Feels like it's stuck in the middle of the migration, but unable to get past a certain point and doesn't seem to be any way to restart it. Also now the "Unlink" button for Battle.Net is grayed out, but it wasn't previously. So unable to unlink that one, but can still unlink Steam.

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        • Double checked your profile as well, I don't see any Destiny 2 Achievements on Steam or Bungie.net

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        • Add to that the validate files problem and the Error Transferring Entitlements and Destiny 2 is shaping up to be Wildstar 2.0. I hate fps but Destiny 2 was the most excited I've been for a fps shooter since I played PS2 (i.e. Planetside 2). Now with the above mentioned problems I've encounter about 4-5 days ago I am starting to not want to even get back into it. I was playing with no problems for about 4 days before, out of the blue, everything starts going wrong. [b]Bungie, please get your own launcher.[/b]

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