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Help - Destiny 2

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10/1/2019 5:57:58 PM
37

Game crashes as I sign in

No errors whatsoever just freezes after trying to sign in then crashes
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#Help #pcsupport

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  • Edited by ElChO: 10/4/2019 1:46:38 AM
    Same issue here, Game crash to desktop in startup, even with a new steam acc with no friends Its not related to Friends list because i have less than 300

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  • I'm not going to remove hundreds of people that I've added on Steam, just to play this game. Hopefully Bungie is going to fix this issue asap.

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  • Same here! So sad..

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  • There's a quasi workaround to the friends list issue. If you don't want to delete friends, you can block until you're below 300 instead. Blocking sounds worse, but it doesn't remove people from your friends list. So whenever Bungie fixes this, you can just go back in and unblock them and it will be like nothing happened. No tracking down people you kicked off your friends list.

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  • Same thing always loging in then game crashes no error no nothing ... nice nice release, iam sad about this ...

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    • Hi there, Thanks for your report. Destiny 2 services are currently seeing a high volume of traffic that could be interfering with certain processes. Please try again later.

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      • I have the same problem

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      • Same here, i have 0 friends on Steam and the game still freezes after sign in. Bungie save us.

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      • Edited by DEZMOND: 10/3/2019 3:23:03 AM
        This is so wierd!! but i can confirm you have to have something around 300 friends on steam me and my friend had 400+ we removed until 300 and then VOILA no crashing!!!

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      • Same thing here no message and just crashes

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        • Same here any update on this? I don't want to have to resort to removing nearly 200 friends.

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        • THE FIX IS LOWERING FRIENDS ON STEAM TO BELOW 300. I had over 300 friends on steam, i removed few and get down to around 299. Now the crashes are gone!

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          • Edited by MrHelpless: 10/2/2019 3:12:08 PM
            Same problem for me but my game is only crashing every time after the second screen after that one where you have to press enter and after 10 min nothing changes. But i don't get an error log. And i don't want to delet 1167 friends

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          • Yup same -blam!-ing issue. Any resolution other than deleting my friends? Wtf is being done with the friends list that would cause this anyway. Could just not import the entire steam friends into the game....

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          • Edited by Seraphin: 10/2/2019 7:11:07 AM
            Same issue, This is the error for me. Log Name: Application Source: Application Error Date: 10/2/2019 2:59:27 AM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: (Redacted) Description: Faulting application name: destiny2.exe, version: 11926.0.0.0, time stamp: 0x5d6ffb31 Faulting module name: destiny2.exe, version: 11926.0.0.0, time stamp: 0x5d6ffb31 Exception code: 0xc0000409 Fault offset: 0x00000000017f4544 Faulting process id: 0x1008 Faulting application start time: 0x01d578eec444cabb Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Destiny 2\destiny2.exe Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\Destiny 2\destiny2.exe Report Id: ee9dafc2-0f74-470c-9899-cd6e716f53aa Faulting package full name: Faulting package-relative application ID: Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2019-10-02T06:59:27.922497700Z" /> <EventRecordID>1073</EventRecordID> <Channel>Application</Channel> <Computer>Redacted</Computer> <Security /> </System> <EventData> <Data>destiny2.exe</Data> <Data>11926.0.0.0</Data> <Data>5d6ffb31</Data> <Data>destiny2.exe</Data> <Data>11926.0.0.0</Data> <Data>5d6ffb31</Data> <Data>c0000409</Data> <Data>00000000017f4544</Data> <Data>1008</Data> <Data>01d578eec444cabb</Data> <Data>C:\Program Files (x86)\Steam\steamapps\common\Destiny 2\destiny2.exe</Data> <Data>C:\Program Files (x86)\Steam\steamapps\common\Destiny 2\destiny2.exe</Data> <Data>ee9dafc2-0f74-470c-9899-cd6e716f53aa</Data> <Data> </Data> <Data> </Data> </EventData> </Event>

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          • I think this issue is not fixed yet. Any idea when Bungie is going to release the update to fix it?

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          • Same here, game freezed at the crosssave page, both mouse and keyboard were not responding, few seconds later the game crashed, please just fix it.

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          • 2
            Hey guys, i was having this same issue, i had 450 friends, deleted down to 250 and now it works! protip if you want to delete a large number go to profile>friends>manage friends that will allow you to select multiple friends to remove. i tried for two hours to get in before i searched and found this answer, i really want to thank OP for putting the time into it, and OP im sorry for your loss

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            • It now seems to crash on verifying content

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            • Edited by nrnqpr: 10/2/2019 4:39:41 AM
              I have around 500 and get crashes too but there's no way in hell I'll be removing 200 ppl from steam just to play the damn game.

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            • REMOVING FRIENDS REALLY WORKS!

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            • REMOVE YOUR FRIENDS LIST UNDER THE 300

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              • ooooh this is still going bungie pls.

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              • Me too!!!The persona interface collapsed before I saw it, and I could play normally by replacing a brand new steam account.

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                • Same issue, it's something to do with our accounts/licencing My friends account works on my PC, but my account doesn't work on his PC or my PC.

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                  • Guys, i just want to clarify something.. Do you have FRIENDLIST more than 300 at STEAM?? some people said that, this is the problem of crashing, idk if this is true or not, but i just want to ask before removing some of my friendlist.

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