Hello, when I am trying to activate cross-save, I am unable to authenticate steam and battle.net. I click the yellow authenticate button, which then opens up a window to sign in to either steam or battle.net. I sign in, and I get a loading icon on the steam and battle.net and nothing else. The yellow button is still there. Every time I click the yellow button, I get that grey loading icon.
I have logged into bungie.net with playstation, steam and battle.net first, trying different combinations to see if anything happens. I have also tried google chrome, microsoft edge, and firefox. Incognito windows were not successful. I have also cleared my history and cache. I have also done the step to migrate to battle.net to steam.
If it helps my OS is windows 10. I also got this error one time while trying to log into battle.net on the cross save authenticate yellow button, but I have since unable to replicate it. ErrorInvalidParameters Cannot Authenticate.
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#Help
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5 RepliesHi there. Try using a private window or another browser to do this process, since it appears like you're having caching errors.