To the Bungie Support Team,
I hope this message finds you well. I am writing to formally request assistance regarding an unintended ID change for my account.
During the recent closed playtest of The Marathon, my in-game ID was unexpectedly modified due to a bug that occurred during the testing phase. Although I used my available name change slot on the official website to revert it, my original ID NighTa#6999 was incorrectly changed to NighTa#4068.
The original suffix #6999 is significant to me and my gaming identity. This issue arose from a technical error beyond my control, and it should not fall on me to accept this permanent alteration.
I sincerely hope you can help restore my preferred ID to its original state: NighTa#6999. Please let me know what information or verification steps are required from my side to process this request.
English
#Help
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Hey there, please use the form on the following page. https://help.bungie.net/hc/en-us/articles/360049024492-Contact-Form-Appeal-Ban-or-Restriction While it's marked as a ban and restriction appeal form, if you go further down it there is a dropdown where you can select 'Bungie Name was changed'.
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Hi there, EckyThump is correct. We have received reports of players experiencing issues with their Bungie Names. At this time, we're looking into the underlying cause of this. Your patience during this investigation is appreciated. In the meantime, please view the Appeal Ban or Restriction Contact Form and make sure to select that your Bungie Name was changed. https://help.bungie.net/hc/en-us/articles/360049024492-Contact-Form-Appeal-Ban-or-Restriction