I am requesting the unlinking of a Steam account currently connected to my Bungie.net profile.
My Bungie account is many years old, and I no longer have access to the Steam account that is linked to it. I understand that Bungie currently states that certain linked accounts cannot be unlinked. However, under Brazilian consumer protection law (Código de Defesa do Consumidor – Law No. 8.078/1990), users have the right to access, correct, and manage their personal data and account associations.
Preventing a user from unlinking an inaccessible third-party account effectively restricts access and control over their own digital account and personal data.
I am formally requesting:
The manual unlinking of the Steam account from my Bungie.net profile; or
A clear legal justification explaining why this request cannot be fulfilled under Brazilian law.
If necessary, I am prepared to pursue this matter through the appropriate consumer protection authorities in Brazil.
I hope we can resolve this amicably and efficiently.
Thank you for your attention.
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[spoiler][b]Moderator edit:[/b] I have removed your name for your protection. Please do not post personal information here, as this is a public forum that anyone can read, even without an account[/spoiler]
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#Help
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You should remove your real name as this is an open forum. Bungie doesn't store our login information. All accounts must be authenticated. As of March 25th, 2025, we can no longer unlink accounts. Bungie will NOT forcefully remove it for you.