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9/4/2019 3:26:33 PM
1

Unlink account

I have a problem when i try to start activate cross save. It requires me to authenticate all my accounts, even an old xbox live account that i played on X360. Now i don't use that account anymore and i even deleted the related email account. So my problem right now is that i can't login to authenticate and unlink that account. Is there a way to unlink that account anyway? Or should i try with microsoft to recover that account?

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  • Hello, You will need to work with Microsoft to recover access to the account. You must have access to all linked accounts to start Cross Save or to unlink accounts.

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