ok so i went through all of these suggestions and my fix was simply opening up "sounds" settings and going to recording devices and disabling the hands free audio option and it fixed the issue and back to quality sound and i can hear everything again!
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This has plaqued me for years, only having weird work arounds like adding a second pair bluetooth headphones to put its as standard com device.
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you are still answering prayers to this day, thank you sir
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oh my god thank you so much i have had this sound issue for literally 3 years and this turned out to be the issue. certain games just randomly didnt work with my headphones and now they finally will