At about 12:30am this morning (3/15/2021) I completed the weekly Xur quest called Xenology, but after talking to Xur the quest disappeared and I was not awarded an Exotic Cipher. I've looked at other people with this issue but they generally already had a cipher in their inventory, I did not.
I should note that:
1. My inventory was full at the time. But unlike other turn in quests, this quest still disappeared, and the Exotic Cipher did not show up in my mailbox.
2. I have zero Exotic Ciphers in my inventory or in my vault.
3. Restarting the game did not help.
Ideally, I'd like to still be awarded this Exotic Cipher, and this bug should be looked at. It is very aggravating to do the grind and then have the prize at the end disappear.
Thanks for your help in advance.
-
2 RepliesHey, Exotic ciphers will not go to the postmaster, so you need to be sure that there is space in your inventory before claiming one. Unfortunately, as a policy, Bungie does not restore lost or deleted items. Deleted item policy: https://help.bungie.net/hc/en-us/articles/360048717732
-
Happened to me today but I had one in inventory, but it usually flags you have one and does not complete the quest and then able to talk to xur, this time it just completed, spent the one I had expecting to be rewarded on doing so, but none given, I’m guessing there is a bug that effects the reward in general and needs fixing!