Hello there,
Thank you very much for reaching out to us. I'm sorry to hear that you are having trouble with the Nonary Engrams. To help us with a further investigation into any underlying issues that may be occurring, can you provide us with a short video demonstrating that you've received a duplicate, with no bright dust being provided in its stead? You can upload it to one of the media-sharing websites listed below:
- [url=http://www.youtube.com]YouTube[/url]
- [url=http://www.x.com]X/Twitter[/url]
- [url=http://www.imgur.com]IMGUR[/url]
English
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Modificato da paranoiacandy: 7/8/2025 12:24:14 AMI don't have recording software so I cannot record video. And it happened around 40 minutes ago... so how am I to get the proof. It doesn't show in my recently discovered either. I'm really upset because not only do I consistently receive dupes from Tess Eververse Engrams, but Bungie stated that there wouldn't be dupes on nonary engrams so it's upsetting that I would receive dupes. EDIT: I believe it was stated we get 20 engrams from nonary too, so I had 2 wasted dupe engrams in which I didn't receive bright dust. I can provide screenshot of the ship and my recently discovered but I'm not sure how that will help.
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Hello again, Thank you for your response and the additional information you've provided. While we have noted this occurrence and will continue monitoring this from our end, if this happens again with any future engrams, we kindly ask that you use the built-in game recording to capture the duplicate appearing without being converted to Bright Dust.
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So I get nothing for those two dupes that I got? I get 2 less engrams than everyone else because I got dupes? How is this okay? I've been playing Destiny since D1 beta and I usually never complain about anything even though the game has had its issues. This is just wrong. I play this game a lot and I constantly get dupes from eververse store but I don't complain about it...but this is not okay. I was made to believe that I would not receive dupes, but received it anyways. Your response basically is telling me that it doesn't matter that my engrams were wasted. I'm 2 engrams down due to dupes. How am I supposed to have faith in Bungie and Destiny when there is consistently issues in the game and just being told that its too bad and better luck next time and to record it next time. Awful.