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1/23/2026 1:31:55 AM
1
Unable to Cross Save: Cannot Authenticate Steam
I am unable to re-activate cross save. I am linked to a Steam account that no longer exists (I had multiple Steam accounts and merged them) and it will not let me change or remove that Steam account from my profile. I previously disabled cross save in June 2025 in hopes that I would be able to reactivate with the proper accounts but that is not the case. I cannot reactivate cross save at all, for any platforms, Xbox or steam.
Please help remove the account linked to steam from my PlayStation profile, it prevents me from playing destiny 2 at all as I no longer own a PlayStation.
English
#Help
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6 RepliesEdited by EckyThump: 1/23/2026 1:49:59 AMHey there, unfortunately as of March 2025 there is no way to unlink platform accounts from a Bungie Account. Bungie will not unlink on their end under any circumstances and have not made any exceptions to the policy. I've never heard of a Steam account merge; what did Steam do exactly? Are you sure the other account doesn't still exist? [quote]Can I Merge Accounts Steam accounts can not be merged together. Per the Steam Subscriber Agreement, Steam game subscriptions / CD keys are nontransferable and cannot be reset / moved between Steam accounts.[/quote] https://help.steampowered.com/en/faqs/view/2816-BE67-5B69-0FEC
