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12/10/2014 5:44:02 AM
9
The only thing that worked for me was a new modem after hearing that working for others after patches made the game unplayable..
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I'm a certified network technician and I know my equipment and network configuration are good, so this has to be on Bungie's end or maybe I'm missing something
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I agree it's them. The theory was that they somehow messed up our modems somehow. It was a shot in the dark after trying everything suggested and to my surprise I've had very little disconnects. Before a week ago it was every 5-10 minutes. I swapped mine out for free from xfinity. I feel your frustration and I've never had as many problems with any game besides this one. Totally them. I'm not sure why they seem to not be real concerned. Real bad service with nothing to make up for it
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Edited by Whoops: 12/10/2014 6:02:01 AMI'll look through my setup again, thanks for the advice and I'm glad yours is pretty much fixed. Seems like they just roll out updates without testing them at all and apparently possibly affecting users network equipment. Surprisingly poor support from a company that I've personally had very good support from in the past. It's sad to see this from Bungie. If I can't fix this myself then I doubt I'll be purchasing any DLC or any Bungie products in the future, which makes me sad to say.
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Good luck to you!
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Thanks, I'll update this post if I manage to correct the issue
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Ya let me know
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No luck, did port forwarding on my router and reset it a few times, even cleared my cache and reinstalled the compatibility updates and I am still receiving caterpillar errors every few minutes. I am able to get one crucible game in at a time with disconnects between each game
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If my modem exchange from xfinity didn't work my next plan was to purchase a modem,see if it worked,and if not return it and just wait until the fix it. It's been 3 months now though:/ I'm upset by the fact we even have to do any troubleshooting to fix their obvious failure with no compensation for our troubles. Please let me know if you try a different modem and the results. What a nightmare. It made me want to play so much more when it wasn't stable. It pisses me off just as much knowing others are still being ignored that can't play something they paid for and look forward too. Trying to accept the unacceptable..
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I feel ya, I'm going to try the fix suggested by the Bungie team member and I'll keep you updated. I'll look for another modem too and see if that works. I use xfinity too so if it does happen to be their modem then a new one just might help
