On my steam account my PlayStation account and my Xbox account is linked to cross save and I use my steam account on all the other platforms. Today I logged in my PlayStation to play destiny and I'm having to start all the way over and my steam isn't linked anymore to my PlayStation account so I'm confused on how to get my steam account to work on PlayStation do I have to unlock my PlayStation account to steam and link my steam account to my PlayStation and isn't their a penalty if I do so like a 90 day penalty
English
#Help
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Edited by BNGHelp10: 3/9/2026 2:27:54 PMHello! Thanks for reaching out. I'm sorry to hear you can't find your characters and progress on your PlayStation account. Could you please double-check that you are logging in from the correct PSN account? Please also ensure that all other platform accounts linked in your Cross Save setup are the correct accounts. [quote]If the correct account and set of characters is set as the active Cross Save players should ensure that they are logging into the correct account(s) to access their Cross Saved characters. Players can verify their currently linked accounts by navigating to Settings > Accounts & Linking on their Bungie.net profile.[/quote] Please also note that disabling Cross Save will result in a 90-day cooldown period during which you will not be able to re-enable Cross Save. Here's a link to our [url=https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide]Cross Save Guide[/url] that you can check out if you haven't already. Let me know if you have any questions!
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Are you talking about this account you are using to write here or a different one?
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https://safety.bungie.net/hc/en-us/articles/46533228625428-Bungie-Game-Cross-Save-Guide