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Help - Destiny 2

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Edited by Times Vengeance: 3/6/2026 2:44:40 AM
2

Can’t report a problem

Launched Destiny 2 got into to orbit tried launching renegades story mission. The game acted like it was loading but then just hung on the orbit screen doing nothing. Hard reset both the game and console. Same thing happened. Reset the game again and tried strikes and same thing happened where the game hung on the orbit screen and didn’t do anything. But there no link to report a problem they just have guides and guides on common problems and solutions but no option to report a problems!!! [spoiler][b]Moderator edit:[/b] This thread has been moved to the #Help forum where you can find answers and troubleshoot any Destiny in-game / bungie.net / companion app issues, courtesy of other helpful players and [url=https://help.bungie.net/hc/en-us/articles/360054418332-Bungie-Community-Volunteers-Mentors-Ninjas-and-Shields]Mentors[/url]. Feel free to private message the moderator who moved your post, link to topic, for further clarification about why this topic was moved.[/spoiler]
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  • Hey there, Thank you for reaching out For Destiny 2, there isn’t a general “ticket” button – posting here in the #Help forum is how you report problems/bugs, and Bungie’s own bug‑report article points players here with clips/screenshots. For the issue itself (stuck in orbit when launching Renegades/strikes), try: Shut down the console completely (not Rest Mode), unplug for 30 seconds, plug back in, then relaunch Destiny 2. Check for updates Make sure both your console firmware and Destiny 2 are fully up to date. Test another activity/profile Try a different character or launching something small (like the Tower or a low‑level playlist) to see if everything hangs or just Renegades/strikes. If it keeps happening, you’ve already done the right thing by posting here – just add your platform, region, activity name, and a short clip or screenshot so the team and other players have more to work with.

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  • https://help.bungie.net/hc/en-us/articles/10042093610516-Reporting-Bugs-to-Bungie

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