Dear Bungie!
I did not get my Ascendency ornament from Shaxx after resetting my rank for the second time. I know plenty of ppl have reported that, but you didn't refer to these posts. Can you help me (and other ppl)?
English
#Help
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Currently there's no fix, you were supposed to collect it before the exotic engram. I'm sure they'll deply a fix before the end of this season.