I can go into Helm and for me there is a Quest symbol on the tower map but when im in HELm i dont get the artifact..... i completetd beyond light story line and seen the videos for season 13 and compelet der tutorial for season 13 and cant get my artifact i can only get the bountys on the desk, and when i complet them they give me EXp but no reputation for the faction..... damn i realy need a supporter who fix this for me.....
And several restarts of d2 wont fix this too, so i tryed to reinstal the game... still the same problem there...
PS. Found a solution..... got in the tower to the computer and there you can get the quest for the HELM again, and so you get the artifact.
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I too can get to the H.E.L.M. but I cannot see any missions or artifact options at the wartable. Crow does not allow any interactions either. I played Behemoth with a clan member as fireteam lead and they got artifact etc.
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This happened to me I couldn't go to HELM but I got it to work( this will take a couple hours of work) Step 1: Create a New Character Step 2: Complete the starting mission until you can fly to other planets. Step 3: Fly to Europa Watch the cutscene. Step 4: Complete the mission given to you.( Beyond Light first mission) Step 5: After completing the mission close Destiny 2 and reopen the game. Step 6: Log back in to your 2nd Account. Step 7: A cutscene should show up(season cutscene) Step 8: It will put you into matchmaking and start a mission. Step 9: Complete the mission and collect the loot box(artifact) Step 10: The HELM should be available Fly to. Now fly to it. Step 11: Talk to the computers in the room as instructed. Install your artifact and decrypt your engram. You should get access to all the terminals like the vault and lost loot inside the HELM. Step 12: Log out and Log in to your ORIGINAL character. Step 13: Access the HELM! P.S The mission still won't be accessible to you but you will get to use the artifact and decrypt your engrams