I also preordered the deluxe edition months ago on ps4 and can’t access the beyond light campaign or the season pass. I only received the ghost, emote, and emblem. This is extremely frustrating .

Started a new topic: I bought BL+Season(1 Reply)

Hi paid for beyond light preorder and when I loaded in I had no season pass which I paid for agian to access plus all my preorder bonuses were not given to me from Master Rahool. I have everything download & have tried redownload and nothing still. I would like to be reimbursed for season silver.....

bungie i either want to be able to play what i paid for of have my money back. get it together so at least one of those can happen

I have yet to receive anything besides my ghost shell, emblem and emote. this is B.S! I'm just glad to know I'm not the only one having the problem so hopefully it will get fixed. if anyone has any solutions (I have already uninstalled and reinstalled everything) then please let me know. Xbox store shows beyond light deluxe edition like I haven't even purchased it even though it's installed. please any help I can get I need. Bungie is really off their game this year and it sucks.

@BNGHelp6 Same thing is happening to me, I purchased the collecters addition and I haven’t received anything other than my physical items, and the emote, ghost shell, and emblem,I’ve even reinstalled the game itself and still nothing.

the same thing happened to me, I uninstalled and reinstalled the game and the pre-order things, and I still don't have my season pass of rewards for spending $70 for beyond light, the season of the hunt season pass, and the pre-order bonuses.

The [url=https://www.bungie.net/en/Explore/Detail/News/49833]TWAB for 11/12/2020[/url] includes steps users can take to correct issues when attempting to access DLC content: [quote][b]BEYOND LIGHT LICENSES AND SEASON PASSES[/b] Many players have reported to us that they purchased Beyond Light but don’t have the Season Pass and can’t access the campaign after the first mission. Season Passes aren’t included in the Standard Edition of Beyond Light, so players who purchased this edition will have to purchase the Season Pass in the game. Additionally, Season Passes can’t be shared between accounts. For those sharing the expansion on console, the main console has to download Beyond Light first before the second console can access that content. For platform-specific players: [b]XBOX[/b] Players should look at their order history to confirm that their transaction of Beyond Light was successful. If it wasn’t, they should contact Xbox Support for assistance. For players who purchased Beyond Light successfully but still can’t access the expansion, they may need to manually reinstall all add-ons: Highlight Destiny 2 - Press the Menu button, - Select "Manage game and add-ons" - Press the Menu button, - Select "Manage installation" - Manually reinstall all add-ons Please note that the Game Pass version of Beyond Light doesn’t include a Season Pass. [b]PLAYSTATION[/b] Players who purchased Beyond Light but can’t access the expansion should restore their Destiny licenses. If players still experience issues, they should contact PlayStation Support to verify their purchase. [b]STEAM[/b] Players on Steam should go to their “Library,” right-click on Destiny 2, click “Properties,” click the “DLC” tab, and make sure that Beyond Light and all appropriate DLC is installed. If Beyond Light isn’t listed, players need to purchase Beyond Light or contact Steam Support. [/quote]

I'm on Xbox having the same issues with no season pass. I paid the $70 for the deluxe edition, I got everything except the gun because I haven't finished story mode yet. But the season pass is not active. I do not have game pass, I did reinstall everything, I can upload a screenshot if necessary with the DLC purchase.

Same issue on steam wtf

Started a new topic: Preordered beyond light but can’t play it(1 Reply)

Started a new topic: SEASONS PASS ON PC DOESN'T WORK(3 Replies))

I have the same problem everything I read to fix it did nothing I uninstalled everything and downloaded it and nothing has happened I have the campaign, the ghost, emblem, and emote but no sparrow gun or season pass

I contacted Xbox support and got an answer -its possible that you purchase pre-order and get some goods but you REALLY dont pay it yet -go and check If your purchase is declined on Xbox or browser -if so, you have purchased content but not really paid for it. Go and buy the content again.

I bought the deluxe edition and didn't get anything no ghost no sparrow no exotic catalyst nothing this is dumb and to top it all off now it says I dont own the deluxe edition please help I uninstalled everything and reinstalled it nothing is working

[quote]I HAVE been looking for help and I have waited in orbit I have uninstalled and reinstalled literally everything I HAD to reinstall the entire game last night and now I still don't have any of the content I PAYED 70 dollars for. I am on xbox I have my receipts for beyond light I even have pre order rewards but it is telling me I don't own anything. someone help me please!!![/quote] I’ve had the same issue digital deluxe edition on Xbox. Bungie come on smh