Hey everyone, I’m on Xbox Series X. Every time I launch the game and try to skip the main menu to get to the character selection screen, it doesn’t even load — I instantly get the Marionberry error code.
My internet connection is perfectly fine (wired fiber), and every other game in my library works without any issues. I’ve already tried restarting both my modem and my console, and I’ve gone through tons of troubleshooting steps on the Xbox, but nothing seems to fix it.
If anyone has any idea how to solve this, I’d really appreciate the help!
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I gave my xbox a hard reset and was able to get back in the game hopefully this helps
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Hello there, Thank you very much for reaching out to us. I'm sorry to hear that you are having issues getting into the game. This error code often indicates some connectivity issues. To try and help with any connectivity issues that may be occurring, we encourage you to go through our [url=https://help.bungie.net/hc/en-us/articles/360049496531-Network-Troubleshooting-Guide]Basic Network Troubleshooting[/url] and [url=https://help.bungie.net/hc/en-us/articles/360049496751-Advanced-Troubleshooting-UPnP-Port-Forwarding-and-NAT-Types]Advanced Network Troubleshooting Guides[/url]. We'd also recommend reviewing the [url=https://help.bungie.net/hc/en-us/articles/360049196851-Error-Code-MARIONBERRY]Help Article[/url] for this error code if you haven't already. There's a bit more troubleshooting on there and some additional information on the error code.