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10/15/2019 9:36:48 PM
2
Repeated 'Weasel' Disconnects due to bad Routing
Hi,
for the last weeks I am getting disconnected from the game repeatedly (approx. every 60 Min.) due to what I assume is bad routing to the game-servers. My ISP is Vodafone Germany and I already reported the problem to them. Other users also confirmed the same problem in a thread I created on the ISP's forums. Vodafone support staff expectedly absolve themselves of any responsibility and asked to contact Bungie instead, which I hereby do.
To troubleshoot the problem I let PingPlotter run while playing the game. Every time I disconnect, one of the intermediate IPs - er1.ams1.nl.above.net - becomes unresponsive for about a minute. As soon as it sends ICMP responses again, I can log back into the game. I attached two plots showing the observed behavior.
Please help with this very frustrating issue.
Kind regards from Germany!
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Third party ISP issue... could try reaching out to Zayo/above.net. Bungie and Vodaphone will just keep pointing elsewhere, because it is happening across a "middle man's" network--basically, not seeing a problem on their network segments, so they "can't do anything about it". Often times that is true because the language of the peering arrangement doesn't provide any leverage when there isn't sufficient bandwidth on the other side of the exchange point. Basically, they may need a new agreement... likely one that requires compensation for increasing bandwidth.
