They don't [b][i][u]HAVE[/u][/i][/b] to do anything. They are a business; they are NOT your friend. They never were your friend. They do not owe you anything other than what the contract says they owe. This is their game. If you paid for access to it, you agreed to all the bullshit. If you didn't want the bullshit, then you shouldn't have purchased Destiny.