It happened to me also, I just called Xbox and asked for a refund, after I received the refund I bought it through Xbox market place. Installed right away and received all the pre game content. Bungie's store is screwed up (of course)

Supposedly, because I didnt have the Core game AND the expansions under one account, I am not eligible for the Digital Edituon with Collector's Items.

So I just read another post where someone contacted microsoft and they said shows purchased successfully, just not available to download, so all of us are now playing the waiting game, and more than likely up to the 15th, thanks again bungie, your game is falling quite short for many ppl.

This has been posted about and been made aware to bungie but yet they just dont seem to want to get off their useless butts and stop ignoring this major issue, all they seem to be worried about is making sure ppl get the dang suros stuff. All I can tell as of now is abunch of us just got robbed $60, thanks bungie

[quote]So I clicked on The Taken King: Prelude while in orbit, bought the Taken King Colletors Edition there and then nothing happened after that. I clicked purchase under the collectors edition again and it came up with a screen saying Install. I clicked install and nothing happened except for taking me to 'my games and apps' with 'manage' in the top right and nothing else there... Ive seen others with the emotes and shaders already and was wondering if this was a glitch??[/quote] This is happening to me also.. did you find a solution