Depending on your sect the opinion differs, for me the concept of hell is more about the individual than their actions, they are not with God because they continue to chose to not be, god is not punishing they are punishing themselves. Hell is not some fire and brimstone but being apart from God. Sorry if I cannot get the concept over very well... Actually there's this odd story I heard that may help. A man died and asked to see both hell and heaven, he was first taken to see hell. There were many people and great plates of food but everyone was starving for all the had to eat were very long utensils and they could not get the food to their lips. The man was then brought to heaven and it looked the same, the same food, similar people but instead of starving they were content for they used their great utensils to feed one another.