Please check my troubleshooting solutions here:
http://www.bungie.net/en/Forum/Post/79500153
Often times people believe they have a good internet connection due to download/upload speed, but in reality they have serious issues with latency and packet loss. Destiny is very sensitive to these issues.
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[quote]Destiny is very sensitive to these issues[/quote]And bungie made it this way ... know full well what conditions are in play ... and made the game mandatory online. Plus it is not isolated to a few individuals, currently SEA (Asia) is having major issues, even [url=https://twitter.com/bungiehelp/status/524532113836498945]Europe[/url] got taken offline ... for bungie to keep blaming individuals for their gear ([i]which happily plays other console titles[/i]) is just lame.
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The people having issues are the minority by a HUGE margin, and for the most part it IS their equipment and ISP that are to blame. Frankly, I'm glad the game and servers are built the wy they are. Ever since I was proactive and made sure my end was up to snuff, Destiny has been a flawless experience. It is the people who would rather complain than act that are the issue. If they changed the buffering or gameplay to appease the minority, the huge majority would be unhappy and Bungie would lose more customers than they would gain despite an issue that is not their fault.
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Edited by NullFoX13: 12/1/2014 5:16:54 PMThen, why did the game run fine for 2 months and suddenly my connection is not good enough for it? If I knew I would have all these problems I would not buy the game. Call of Duty runs fine.
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Unfortunately I don't have an answer, my GUESS is that as traffic increased the way traffic is channeled pushed people with better connections to the top and less ideal connections to the bottom, but again, this is only a guess. I hope for everyone having issues that today's patch helps in some way.
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Edited by NullFoX13: 12/1/2014 5:30:28 PMWell, lets see. By the way, thank you for your posts. Most helpfull posts yet! I will contact my ISP just like you did and see what they can do, and, if they actually want to do anything. They are a bit shifty... :-(
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You're welcome, and I hope they are able to get you back on track. I know the frustration that comes with constant disconnects.
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The ping is monstrous... Do you know where destiny server in europe is located? They are going to see what they can do and maybe send a team next week, lets see.
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Edited by Oh GodLike One: 12/1/2014 12:23:10 PM[quote]The people having issues are the minority by a HUGE margin[/quote]Ok, prove this or are you just as happy as bungie to make stuff up. Shows us your supporting statistics which back up this "[i]HUGE margin[/i]" of yours. I provided you a link showing bungies own admission of a whole continent being taken offline ... your turn. ([i]suspect someone pretending to be an attorney would understand evidential references[/i]) [quote]for the most part it IS their equipment and ISP that are to blame[/quote]Again ... link? This is standard bungie BS ... lets look at the [url=http://www.bungie.net/en/Help/Article/12320]Weasel[/url], notice how bungie AGAIN link to their your-network-is-to-blame page and yet also admit; "[i]we saw a sharp increase in WEASEL errors after the Destiny server maintenance ended[/i]" Honestly ... we all screwed with our networks just after the [cough] update ... could not possibly be bungies server work ?!? [quote]Bungie would lose more customers than they would gain[/quote]Given their current reputation with this current product they could not lose more ... this is crap. You may have missed [url=http://www.joystiq.com/2013/11/02/bungie-destiny-beta-needs-a-million-gamers-crashing-against-it/]Urk taking cheap shots at Rockstar[/url] but it is funny how silent Urk has been since. The hypocrisy bungie has shown in this is record worthy.
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There is no need to post statistics, Destiny has over 9 MILLION paid users, even if one MILLION had these connection issues, they would still be the minority by a huge margin. From looking at these forums, Bungie's only avenue for tech support the number of people having issues isn't even in the thousands, and if it is, certainly not the tens of thousands.
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Edited by Oh GodLike One: 12/2/2014 11:54:41 AM[quote]There is no need to post statistics[/quote]thanks for the lolz ... expect this post to earn you a few private laughs in your direction ... the [cough] "[i]attorney[/i]" who believes that evidence is optional. Classic. [quote]even if one MILLION had these connection issues[/quote]Provided you a link showing the Europe server failure ... and if you are at all informed you will have heard about the problems in SEA over the last week. Sure it was the end effect of the SEA-ME-WE 3 cable, but being the sensitive child Destiny spat the dummy. So please stating "[i]even if one MILLION[/i]" is just showing your ignorance. ([i]more lolz for the now watching crowd[/i]) [quote]From looking at these forums... certainly not the tens of thousands[/quote]Well half right ... how many members do you think is represented on the forum ... and yet YOU are willing to use this as a statistical baseline against which to compare complaints ... more classic legal clown representation. Honestly YOU are a moron. Lets look at the three people involved in this sub-thread. - [b]SkullV[/b] - reported problems (but since turned fanboi) - [b]byekv1[/b] - reported problems, which continue. - [b]TheFox13[/b] - reported problems, [url=http://www.bungie.net/en/Forum/Post/81579160/0/0/1]and still pleading[/url] ([i]and your excuse to again blame HIS connection is lame[/i]) - and myself, commercial grade link and still errors persist. Hate to blow your mind, but you are not getting a great hit rate. Plus how can you ignore comments like this "[url=http://www.bungie.net/en/Help/Article/11664][i]We are aware that many players are experiencing MONKEY errors after the 1.0.2.3 patch[/i][/url]" from bungie themselves which show that these errors are being introduced by bungies own patches ... not by Comcast ([i]who you obviously demonstrate a bias against - not a good look, sure your boss may agree with this public display[/i]), and not by gamers changing their network setup. But lets not allow reason and evidence to get in the way of your little crusade.
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Edited by Shaaablagoo: 12/3/2014 2:24:42 PMRemoved.
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[quote]My friend, you are taking this WAY too seriously[/quote]So no links to support your claim then? Only a name change in some odd attempt to hide your face - shame perhaps? It is funny ... you berate [b]byekv1[/b] for "[url=http://www.bungie.net/en/Forum/Post/81456100][i]constantly but have done little to solve your problem[/i][/url]" but when challenged you suddenly claim everyone else is taking it "[i]WAY too seriously[/i]" ... honestly, stop trolling everyone else in that case. Perhaps you should add troll [url=https://www.linkedin.com/pub/theodore-horowitz/65/20a/330]to your profile[/url], and passing on a few other comments you may also want to clean up the untruths already appearing on that profile while you are there. The ability to stretch the truth is NOT a good mix with those other attributes.
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Edited by byekv1: 11/30/2014 6:46:36 PMNow here I am talking about error codes [quote]The people having issues are the minority by a HUGE margin, and for the most part it IS their equipment and ISP that are to blame[/quote] You just made a post of paying bungie to fix your connection 2 weeks ago, and now because you fixed your connection you have start being like bungie and blameing others, that is just pure wrong. People like me tried the steps you did but it still did not work. Also comcast is one of the top ISPs and to blame them? Seriously? [quote] Frankly, I'm glad the game and servers are built the way they are.[/quote] Just saying but you should have not said that because of the rules of karma, so your saying that bungie should let the minory suffer and ditch them, this could lead to lawsuits just saying. [quote]If they changed the buffering or gameplay to appease the minority, the huge majority would be unhappy and Bungie would lose more customers than they would gain despite an issue that is not their fault.[/quote] buffering or gameplay? I understand crucible but remember how halo reach had preferences? Like you can search people with awesome connection at a cost of some waiting time, I LOVED THAT FEATURE! Never had to deal with laggy players. Now those with bad connection can still use that feature and still have a decent gameplay with those who had good connection to THEM. If bungie would listen they could of added that feature! And then from their they can reduce their tolerance for packet loss and other issues. What could they also add is how titanfall attempts to reconnect you back to their servers when you lose connection, bungie should implement that too! These are just my ideas so don't bash me
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Edited by Shaaablagoo: 12/3/2014 3:47:24 PMI offered to bring you a non wireless enabled modem to try and fix the problem but you did not respond. Did you call comcast about your signal issues? What was their response? I do agree that some changes could be made, but people with issues like yours involving constant disconnects will not be any better off. Instead they will just end up lumped into a group of people with poor connections. It does seem that without any public patch they have improved the buffering on the daily heroic as many have experienced longer load times but with less frequent disconnects and smoother gameplay. Offline play is also brought up frequently, but again, the minority would be happier during PVE and the majority of Bungie's customers would likely experience issues with public events, bounties, etc. unfortunately, in the end, this is a numbers (dollars) game and those who are not part of the majority when the majority is so large are likely to lose. I wish you the best of luck and am happy to come out and help you if you already contacted Comcast and they were unable to help. Shoot me a message of you are interested.
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The thing is I shouldn't have to screw up my modem just to play a game, destiny is the one of the best games I have ever played. [quote] You complain constantly but have done little to solve your problem. I even offered to bring you a non wireless enabled modem to try and fix the problem but you did not respond. Did you call comcast about your signal issues? What was their response? My guess is you haven't but I would be happy to be wrong about that.[/quote] I did call comcast, they said I have a great connection to them. Then give me a bunch of statistics which I should have wrote down. [quote]I even offered to bring you a non wireless enabled modem to try and fix the problem but you did not respond[/quote] I've already spent SO MUCH MONEY JUST to fix this ANNOY STUPID ERRORS, I did not respond because I already bought a new modem and still have error codes. But it did speed up downloads by ALOT. [quote]I wish you the best of luck and am happy to come out and help you if you already contacted Comcast and they were unable to help. Shoot me a message of you are actually interested in solving your issues.[/quote] I am no longer interested to play anymore. They did reduce the bee codes but I haven't tried the new update. I will check in on that right now
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Thank you for the information. I went into my Xbox settings to find my detailed network statistics and found results similar to yours. Packet loss of 1% and latency of 86 ms. Both seem very reasonable, is there a chance that this is really what's providing this awful experience?
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Yes, unfortunately it's very intermittent. I would regularly see 30ms latency and 0% packet loss, but when running the test almost constantly for a few days I would see values as high as 128ms and 14%. Now that Comcast has repaired their hardware it is always under 35ms and always 0%.
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Edited by Aaron: 12/1/2014 2:42:18 AMWhat would you suggest I do? I'm an engineering major, IT is not my specialty but the way I see it I've exhausted nearly every option on my end that can be done. I've restored my license, hard reset my console over and over, power cycled my console, reset my modem/router often, tried forwarding the correct ports, enabling uPnP, etc... I'm open to any suggestions.
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Check your modem signal both upstream and downstream. If the internal software provides, also check for code word errors. Let me know what you find.
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Edited by Aaron: 12/2/2014 1:40:49 AMHow would I do those things? Beyond what I've already done, I don't have a lot of knowledge on how to do much network related.
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I was in the same spot, since the bungie suggestions are generally not helpful, I just did a lot of research on the Internet. For checking your signal strength you need to put your modem IP address in your browser address line and the info should be available somewhere. Mine was in the status tab if I remember correctly. If you want to message them to me I'll do the best I can to help.
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Alright, I've done this and made it to the status tab. There's a lot of information on here but no blatant "signal strength". What am I looking for exactly?