Well considering that it takes two weeks for MS to approve any content/patch and you have to pay to do it I'm not surprised people are unhappy.
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No the developers don't have to pay any more they dropped that earlier this year.
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Oh right that's a little better. The long turn around times are still a killer for games like WoT though.
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You can't really blame them that much for wanting to make sure updates don't produce glitches. Because then if they do then another update will be required to fix the first.
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Where is this information coming from?