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5/7/2025 2:52:27 PM
9
Hi there,
Thanks for reaching out!
The service may be under heavy load. If you're still having trouble later, try restarting your device and ensure you're using a Wi-Fi connection when loading the app.
English
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Personally, I prefer a wired connection. Every app that uses the API is having this issue - the apps report that Bungie is rate-limiting the API. Even the forum is slow. DIM is reporting your API is returning a 503 right now as I try to move items from my vault to my character. This isn't a function of whether the user is on wifi or not, and a user restart of their device (rebooting my computer couldn't fix an API endpoint issue on your end) - it's clearly a Bungie API server issue. Additionally, I've been having all sorts of issues with connectivity and getting booted from the game while playing. Sometimes I reconnect to the activity I was in, other times not. Makes it hard to commit to running a dungeon in Rite of the Nine when getting DCed is likely to happen. Last night, I got DCed while doing a matchmade nigthfall; fortunately, I was able to get back in with the other person in my fireteam (we matchmade with 1 other), rather than having my slot taken by another person. IIRC, it was a 'spinach' error, but it almost seems the error messages are also randomized. This is making the game virtually unplayable at a time when y'all should be doing everything you can to show that the game is stable and playable. I'm holding off on pre-ordering Edge of Fate until I see that the infrastructure stability issues are under control - hard to justify dropping $100 on something that keeps kicking you out - and I've been playing D2 since the open beta. Please have someone investigate this and clear it up. You're hurting your user community by not addressing this, and it's going to cost you sales of your upcoming expansions.
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I guess posts telling bungie where they can put their advice are getting censored. How about spending more time addressing the issue and less time babysitting the forums. API throttling increases player frustration, reinforces the general belief bungie has stopped devoting real resources to the game while still asking players to spend money on promised content. The damage to the game experience and brand is far more difficult to repair.
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Edited by Insane Golgotha: 5/9/2025 3:58:53 PMPeople running the forum aren't responsible for code and infrastructure. It's like complaining to the secretary that you car is taking too long to get fixed because she is taking phone calls. It's the mechanic that needs to do something. Your argument has no merit
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doesn't the secretary take the message to the decision makers?
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Edited by viiTactiiCZz: 5/10/2025 3:21:31 AMYes, but in this case your first comment said ' How about spending more time addressing the issue and less time babysitting the forums.' BNGHelp while they can/will pass it on, their forum presence (replying/viewing/marking etc) has no influence on the API/Bnet server problems that were occurring.
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Well at this pace, it will matter little as the game is quickly dying. Bungie spends too much time congratulating themselves on developer streams and not enough time on what actually matters. Solid game play and player engagement should be top priority. Not player punishment and artificially protracted story content (if you can call it content). When the forums are empty, no one will be her to care either way.
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In fairness, different people manage the community than fix problems with code and infrastructure, and raising issues respectfully is going to get more attention than slamming those who manage and interact with the community because we're angry or upset. There's a Code of Conduct here, and removing posts that violate it is *absolutely* reasonable. I 100% agree with your entire second paragraph. They just announced a year's worth of expansions. They look cool. I'm looking forward to playing them, but I'm not committing to spending money until I see that these increasing problems are being addressed. I know I'm not alone with that. It's hard enough to deal with managing vault space without the API being so slow and unresponsive that the third party apps we've come to depend on don't function properly.
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Really appreciate your two posts here, thanks, much love! You're right, it's different people, and raising issues respectfully with those tasked with gathering feedback is a great way to put it.
