Hello there,
Thank you for reaching out and for this footage.
We understand an osseous fragment isn't appearing where it seems it should be. We're sorry to hear of this, as we can imagine how this would cause concern. For our investigation, could you kindly clarify whether you gathered all the fragments with a single character, or with alternate characters in addition to that which you began Dyadic Ascension with? Please let us know when you can, and we'll review.
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I gathered all the fragments with just one character. That’s it.
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Hello again, Thank you for your follow-up. This information is helpful for our investigation. However, so that we can properly assess what's happening here, we're going to need some footage from you if feasible. More specifically, could you kindly record a video which demonstrates you visiting the fragment locations? Once you have a video, you can upload it to a site like Youtube or Imgur, and we'll review it.