Thank you for your reply, but I’ve already reviewed the Audio Guide and tried all the suggested troubleshooting steps, including: My PS5 voice chat settings are correctly configured (chat is not muted, audio set to "All Audio", and voice chat is enabled system-wide). I’ve confirmed that there are no parental controls active on my PS5, and I am the only user on this console. My microphone works perfectly in other games — this issue is only happening in Destiny 2. In Destiny 2, I’ve checked voice chat settings and tried resetting everything to default, but the issue remains. Bungie support confirmed that my account is not classified as a child account, so this is not the cause either. Despite all of this, I still can’t hear or speak to players in Destiny 2, and I still receive a message saying I need parental permission to communicate. At this point, I believe the issue is on Bungie’s side — possibly a bug or account-specific problem — and I need real support to investigate further. Can someone escalate this issue or provide a way to fix this? I’m really stuck and would appreciate actual help beyond general guides. Thanks in advance.