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2/27/2025 12:53:37 PM
3
Sounds like you did not activate cross save.
Or you chose the PlayStation account as the primary set.
English
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I have cross save active, have had since it was introduced, also Xbox had all progress for characters and I have I was actively playing with Xbox as my main and only system when I setup cross save. I wouldn’t have looked for an answer if it was that I’ve searched all through the forums and articles and internet for why all but one dungeon keys, and a couple emblems won’t work after switching to ps5 there are no answers that’s why I’m here now because as far as I can find also bungie doesn’t seem to have a customer support that I can find either
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Edited by viiTactiiCZz: 2/27/2025 1:17:01 PMYour current cross-save active profile has the Witch Queen and TFS dungeon key applied but not the Lightfall one, you however don't have any instances of ever loading into a Lightfall dungeon. You can submit a ticket to Bungie via https://help.bungie.net/hc/en-us/articles/360049497351-Contact-Form-Missing-Eververse-Item-or-Add-On-Items -> 'Submit Request' and they'll look into and apply the key if necessary. [quote]a couple emblems won’t work after switching to ps5[/quote] Bungie changed platform level emblem ownership values to no longer be cross-save supported, these primarily are the preorder and collectors edition emblems but others were also impacted. [quote]Starting with the launch of Season of the Deep, emblem ownership values were updated. For security purposes, players who have emblems on their account that do not appear in their Collections (Collections-Flair-Emblems-General) will no longer be able to equip these emblems, and players will no longer be able to see these emblems if they are still equipped. Those who are affected by this change will need to reacquire these emblems through proper means by unlocking them in their Bungie.net profiles or on their platform if they wish to continue using them. Additionally, pre-order and Collector's Edition-specific emblems will be restricted to use on the platform that owns those licenses. If you acquired one of these emblems on one platform but are now playing on another platform, you must play on the original platform to use these emblems.[/quote] https://www.bungie.net/7/en/News/Article/7_13_23_twid
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Thank you for the information kinda sucks that things as simple as emblems would be locked to platform. The issue with not having loaded into a lightfall dungeon was bc my Microsoft account became locked shortly after buying LF due to a password problem.
