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12/12/2024 7:05:46 PM
3
Hi there,
Thank you for the footage.
We understand that your shotgun attacks aren't damaging enemies frozen with Penumbral Blast. We're sorry to hear of this, as we can imagine how it may have impacted your experience with the game.
For our investigation, could you kindly clarify if this is this only happening with enemies frozen with Penumbral Blast, or all frozen enemies? Also, does it happen with all shotguns and game modes? Finally, if it only happens with the shotgun in the footage, then please share its name. We'll then look into this.
English
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This was footage I recorded while playing Iron Banner last week. The shotgun is Prophet of Doom. Although I didn't manage to record them, I had similar instances during this week too in Competitive. This is triggered on frozen targets, by either my melee, grenade or the seeker created by the aspect. I don't know if this is only present on targets that I freeze or frozen targets no matter the origin source. Hope this helps!
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Hello again, Thank you for these details. On further review of the footage, we believe that this issue you're experiencing may be connectivity-based to a certain degree. If you haven't already, we recommend trying the steps in our [url=https://help.bungie.net/hc/en-us/articles/360049496531-Network-Troubleshooting-Guide]Network Troubleshooting guide[/url] to see if it helps with improving this issue.
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I thought that the first time, but I will do another test on my connection. I will probably try another time tomorrow in Trials of Osiris if the problem persists.
