Hi there,
Thanks for reaching out! If it's no trouble, next time this happens please use your platform's feature to save recent gameplay as a video and upload it to YouTube, then send us the link here. We'll be glad to pass it along to the developers for investigation.
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Ah dam it, yeah I should of done that, I wasn't even thinking I jus closed app out of frustration after getting the weekly red boarder after reset. I'll keep a close eye on it when doin the weekly exotics from now on and if it happens again I'll deffo do that! Thanks for the advice