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8/14/2024 6:16:41 PM
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Hi! Thanks for reaching out. The abnormally bright IX Shell was a [url=https://www.bungie.net/7/en/News/article/destiny_2_update_8051]known issue[/url] and was [b]not[/b] intended. We have fixed this issue as of update 8.0.5.1, hence why the glow has been adjusted. [quote]Fixed an issue that caused the Ghost Shell "IX Shell" to glow extremely brightly when certain shaders were applied.[/quote] Please also note that [b]we do not provide refunds for Silver[/b], as stated in our [url=https://help.bungie.net/hc/en-us/articles/360049497091-Destiny-Silver-Purchases-Guide#silver-refunds-or-transfers-0-1]Destiny Silver Purchases Guide.[/url] [quote]Players that receive Silver refunds, chargebacks, or have their payments denied by the platform marketplaces may see their Silver balance adjusted in Destiny 2. Bungie does not provide Silver refunds or transfers for any Destiny release. • Players that receive platform refunds or chargebacks of Silver they HAVE NOT SPENT in-game will see that the refunded Silver is removed from the Silver balance on their account. • Players that receive platform refunds or chargebacks of Silver they HAVE SPENT in-game will see a negative Silver balance on their account. • Players with a negative Silver balance will not be able to purchase Eververse Items until the outstanding Silver balance on their account has been repaid. • If a Silver purchase is not being accurately reflected on the in-game Silver balance, please see the suggested troubleshooting steps listed below. • IMPORTANT: Players found to be abusing Silver refunds or chargebacks may be temporarily restricted or permanently banned.[/quote]
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  • If this was a known issue purchase of the item should have been made unavailable as you have sold an item to the player base that has since been removed, as the updated version is not the same I no longer have what I paid for, and would again like a refund.

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  • Thanks for following up. Please fill out our [url=https://help.bungie.net/hc/en-us/articles/360049497351-Contact-Form-Missing-Eververse-Item-or-Add-On-Items]Missing Eververse Items or Add-On Items[/url] form via the [b]Submit Request[/b] button at the bottom of the page for further assistance with your Silver purchase. Thank you!

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  • [quote]Please also note that we do not provide refunds for Silver[/quote]

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