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1/17/2023 9:00:11 PM
5
Hi there!
The error codes you are describing are different in nature, and could have different resolution paths.
Error Code BEE is a grouped error code that normally indicates that you are experiencing disconnections between you and the various paths your connection takes to reach the Destiny 2 servers. This could include issues such as packet loss or disconnections, or it could indicate an issue with your ISP. This could include a degradation in signal quality, ISP saturation or other ISP level issues.
Error Code PLUM normally indicates an issue has occurred with BattlEye. If you are receiving this, you should also be receiving an error code from BattlEye. Please indicate what this error code is.
What platform is this error occurring on? Is it a wired or wireless connection? Have you set up port forwarding on your network for your platform?
English
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Edited by guinso: 1/17/2023 9:08:10 PMYes, I am getting plum error code and on top of that, battleye error window, which says "Client not responding" . As I said I don't have problems with my internet on my end, I've already contacted my provider, I changed my router, I tried many diffferent games and I was running these games with no problem, without disconnects and lag. I have wired connection. And I don't have any ports set up. It was normal. Everything went down since weekly reset, previous one, where you introduced that all mods are free. Since you introduced the update with the weekly reset, my game started having issues
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Updates have no bearing on connection at all. There is nothing in the updates that affect the way a user is connecting to the game
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The error code you provided from BattlEye indicates that your BattlEye client may be experience issues maintaining a connection. [quote] This can happen if the server’s or your connection times out for quite a while or breaks up completely. A common solution is to update your modem/router’s firmware. Also, make sure that you aren’t running “Cucusoft Net Guard” which is incompatible with BE. Other than that, please ensure that there are no problems with your internet connection (you might want to contact your ISP).[/quote] [url=https://www.battleye.com/support/faq/]Source: BattlEye FAQ page[/url] Has your ISP performed an RF check on your modem? This is normally done with an on-site visit with an ISP technician.
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They haven't, but let me ask, why would you think its my ISP provider in the wrong, when the problems I have are only with Destiny 2? As I said I played couple of game after that with no problems at all. Don't you think that when the problem comes only with ur game, the root of the problem might be from Bungie's side?
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All games have different connection methods and pathways. Call of Duty, FIFA 2K and Battlefield all have different connection paths and mechanism that are different than Destiny 2. Connecting to a different service or game is not a gold standard or recommended troubleshooting step when it comes to troubleshooting an issue with one game. It may determine that you can get online, but that is about it. I am not stating that your ISP is wrong, I am simply providing options and ideas that I myself have run into. When I first had my service activated it was working fine. But, over time, the quality of my connection degraded to the point where some services no longer functioned normally or would experience error codes. Once I put in a service call asking for them to test my connection in my home, they were able to determine that it was a signal quality issue and they resolved it. Once it was resolved, the issues went as well.
