[quote] if im temporary restricted or permanent banned from this game [/quote] Its permanent, you only get that message on trying to sign in if its a permanent ban. [quote]But guess what if I ask for more information[/quote] You wont be told the reason why you were banned, but the ban page does list possible reasons - have a read of them [url=https://help.bungie.net/hc/en-us/articles/360049517431]here[/url] under why was I banned. If the appeal has been denied then that's it unfortunately