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Edited by CapnKen: 10/15/2022 1:12:09 AM
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Unable to Claim Prime Gaming Reward - Rock Out Exotic Bundle

EDIT: This issue has now been resolved and I finally got my rewards from Halliday 10 days later. My Accounts are linked, and I claimed the 'Rock Out Exotic Bundle' from Amazon Prime Gaming. It states that I claimed it on October 1st and that it's been sent to my Bungie, Inc. account. When I look at Partner Rewards in Bungie.net, the bundle does not show and when I log into the game, Amanda Halliday does not have anything for me to collect. I'm now following the next steps from Amazon Prime Gaming suggesting that I come to the forums for help. Any assistance would be greatly appreciated! Amazon showing that I claimed the reward: [url]https://imgur.com/W2pzi5x[/url] Bungie.net showing that it hasn't been claimed: [url]https://i.imgur.com/db7Wj4b.png[/url]

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  • You received an award, but how did you relink the account? What should I do? I still haven't received anything :(

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  • Not good

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  • Exact same issue. Started after I added EPIC as a crosssave, anyone else?

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    • After using the [url=https://twitch.amazon.com/tp/oauth/start/bungie?overwrite=true&redirectUrl=https://twitch.amazon.com/prime/loot/destiny2]re-link URL[/url], you will be able to test the connection when a new bundle is unlocked next month.

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      • I copied this post and made a new one under Destiny 2 > Rewards. Maybe it'll get more visibility there?

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      • Same issue here, this problem even occurred with the D.A.R.C.I exotic bundle. Under "Partner Rewards" it displays "Prime Gaming Reward Offer 30" August 8, 2022. I am assuming you at least see Prime Gaming Reward Offer 31" at some date which was for the D.A.R.C.I exotic bundle?

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        • I have the same issue. I have claimed the rewards from Prime Gaming to my account. Login and no rewards at Amanda Holliday. Under Partner rewards I do see this though "Prime Gaming Reward Offer 32 Reward available from Amanda Holliday in the Tower. Sep 28, 2022".

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        • I happen to have this exact same issue as well. :(

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        • I have the same problem, exactly the same, more than 24 hours have passed, I think this would be enough for the reward to come to the account, but it's not there! This is annoying. What shall we do?

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