JavaScript is required to use Bungie.net

Forums

originally posted in: D2 PC freezing and crashing
5/17/2019 9:40:15 PM
2
Hey there, Appel. Thanks for reaching out to us for support. You may want to perform a [url=https://www.bungie.net/en/Help/Article/46501]scan and repair[/url] in the Battle.net app to see if that may help with your issue. If that doesn't work, delete the following local cache/settings directories found in Windows Explorer: [quote][b]%APPDATA%\Bungie\DestinyPC[/b] [i]*WARNING* Deleting these will cause you to lose persisted settings, such as logged in users, keybinds and graphics settings in Destiny 2.[/i][/quote] The next time the game crashes, could you link me to your DxDiag? To find this information: [quote]• Press (Windows Key + R) to bring up the Run dialog box, enter this command “dxdiag” without quotation marks. • Click on “Save all information”. • Copy the text and use a text dump website (i.e. [url=http://pastebin.com]PasteBin.com[/url] or [url=http://dumptxt.com]DumpTxt.com[/url]) to paste the information. Please don't use Google Drive. • Create a link and post it here.[/quote]
English

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Hi thanks for the reply, i got the dxdiag log from right after a crash: https://pastebin.com/ttghLGGa This time a little window popped up and said it was a broccoli error though, that has not happened before, and i'm not sure if it is the same sort of crash. this one happened today in last wish. (shuro chi) I haven't verified files yet, I will start that now.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Thanks for the update. It appears you keep receiving the Windows error "[url=https://www.google.com/search?q=AppHangB1&rlz=1C1GCEU_enUS822US824&oq=AppHangB1&aqs=chrome..69i57j69i59j69i60j69i61l2j69i59.57100j0j7&sourceid=chrome&ie=UTF-8]AppHangB1[/url]" and It appears you are receiving the error "[url=https://www.google.com/search?q=radar_pre_leak_64&rlz=1C1GCEU_enUS822US824&oq=radar&aqs=chrome.0.69i59j69i57j35i39j69i61j0l2.1527j0j4&sourceid=chrome&ie=UTF-8]Event name: radar_pre_leak_64[/url]" which has to do with memory. For the best experience, it is recommended that players update their drivers to their most recent versions, and accept any Windows updates that have yet to be applied before accessing Destiny 2 on PC. Here is some information which may help: [quote]- Try disabling or not running any GPU utilities such as MSI Afterburner or EVGA Precision - Setting Destiny 2 and Battle.net to "Run as Administrator" - Setting an exception to your antivirus and removing Windows Firewall - Reviewing [url=https://eu.battle.net/support/en/article/25946]this Battle.net article[/url] to keep your system in top performance - [url=https://appuals.com/apphangb1-error/]Here is an article[/url] which shows steps that might help you - You may also want to update your OS and drivers. [/quote]

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

You are not allowed to view this content.
;
preload icon
preload icon
preload icon