{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
1/30/2019 6:16:46 PM
8
Hello,
Are you still getting the same "problem reading game content" error?
English
-
This has been happening to me too. I’ve fully reinstalled the game probably 4 times over the past 3 months and this error happens to me probably 4-6 times a week. It’s so frustrating! I’d probably stop playing this game, but I love it to much to quit. Please address this issue and fix it!
-
I'm having the same issue on my xbox. Please help.
-
Yes. Can you please offer some constructive suggestions? Again, as of now I've done all of the below with nothing remedying the issue: [quote] -Restarting game yields same. -Restarting console and launching game yields same. -Uninstalling and reinstalling game (80GB!) yields same. -Uninstalling game, deleting all local saves, restarting and reinstalling game on internal HD (80GB!) yields same. -Uninstalling game, deleting all local saves, restarting and reinstalling game on external HD (80GB!) yields same. -Clearing cache, then uninstalling game, deleting all local saves, restarting and reinstalling game on internal HD (80GB!) [/quote] This issue has been persistent for the last two weeks, and is ongoing. Please recommend next steps? The game is not usable as is. BNGHelp1, can you please offer more detailed and constructive recommendations or pass me to next-tier support?
-
Additionally, this seems to be a continuation of this issue: https://www.bungie.net/en/Forums/Post/246043035 Which seems like it affected/is affecting many Xbox One X users: https://twitter.com/bungiehelp/status/1004478299043557376?s=21
-
Has your game been taking all of the updates as they've been available? And when was the last time you tried a reinstall? (I'm not suggesting you do that again; just looking for more info.)
-
All updates install successfully. Complete reinstalls tried two weeks ago, a week ago, three days ago, one day ago. Same issue every time.
-
Are you using a disc or is the base game digitally downloaded?
-
Digital download. To try and expedite the rate at which this (hopefully) gets resolved, can you please give me ALL remaining info-gathering question in a single post? Happy to provide information, but we can do this far more efficiently. In case its relevant, issue persists after a factory reset & reinstallation, and on different accounts on the same Xbox. What else do you need to know? What are the next steps? What if there is no fix for this and my game is unable to launch?
