Have you tried hard resetting your console by turning it off and unplugging, this clears the cache and then turn it back on. While doing that you should power cycle your router.
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Just back to say that worked and thank you!
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Edited by BadDayGuardian: 4/3/2017 7:35:31 AMThank you! I've done that and am now stuck on the initial splash screen, so some progress ;) Off to work now, but will try again tonight.