Have you tried to restore the licenses on your PS4? I had the same problem and after I restored everything I could download it.
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Yeah about 10 times :(
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Hmm, that's too bad. I cant think of anything else that might work.... Accept for writing to Bungie.... But you already did that
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:/ well I haven't written to bungie but i've written to activision like 100 times! Have bungie got an email address or something?