Im with sky had nothing but internet disconnecting this month especially when doing the boss fights in poe. Become really annoying and if u manage to speak to an actual person they basically blame everything on u and theres nothing they can do about it. Leave sky go with virgin or BT if ur in england. Much more better service. Im leaving sky today if i can find the number, having no internet makes searching sky for it quite immpossible. I FEEL YOUR PAIN