In the name of science, let me say you have too few options. You need a "both" category or a sliding scale, like "I love it 10% and hate it 90%" and so forth. Rarely are emotional reactions completely one or the other--love or hate. I love many aspects of the game--the shooting mechanics, the beautifully designed worlds, the very cool (at least to me) names of the guns and the quirky descriptions for them, the ease of progression from level 1-20, and so on. But I also really dislike (maybe not hate) a lot of things as well: the economy system with too many currencies, the repetition of the bounties, the lack of sufficient vault space. I also seriously hate the glitches and bugs. VoG, which can be really fun and interesting, almost no matter how many times you've played it, sometimes gets so buggy you just have to quit and try again later--usually after dozens of failed attempts due to bugs. So, for me, it's not love OR hate. It's love AND hate. I think this will be true for a lot of players which is why the forums have so many angry hating posters. They love some parts of the game (or else they wouldn't still be playing it and taking the time to write posts) but they also hate, so very much, the flaws in the game. Good luck on your paper.