[b]UPDATE: It seems many people have been able to play since the patch today, myself included![/b] Bungie, I'm making this post because it has currently been 60+ hours since your last publication about this issue. We may not be the majority of users and you may not have an ETA, but this is not acceptable. The impacted users for no fault of our own, other than being in the wrong place at the wrong time, have been suffering from this issue for almost 5 days. Some of us that have been actively browsing the forums have seen you guys posting in other threads or forums, but choosing not to comment on our situation. It's hard to remain optimistic when you've used words like "Majority" when describing your fixed impacted accounts. I've remained optimistic the past 5 days, but its starting to feel like we may have been left in the dust. So I ask you, [b]where are you now[/b]? I can understand that you guys may be still reeling from all the backlash, requests and issues that have arisen since launch. However, I feel like you lacked foresight to prepare yourselves to properly provide support and that's part of the reason you're struggling. This has caused the whole experience to be very dissatisfying and a bad reflection on yourselves. I hope to see efforts made to better accommodate those who need support and provide better communication, so that you can avoid similar situations in the future.