{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
12/9/2025 8:23:24 PM
3
Welcome to the Frontier no rewards softlock.
I have attempted Welcome to the Frontier 8 times now, twice with new patch and on two different characters. Every time I complete it, I end up in the hanger with the collect rewards message and no chest or material turn in anywhere in the hanger. The only thing in the hanger is the ability shank's tutorial message, and it's circle on the ground. I would appreciate knowing if a fix is in the pipeline because until then I can not progress past this tutorial mission.
English
#Help
-
Hello there, Thank you for reaching out. We have received reports of players experiencing the soft lock you describe in Welcome to the Frontier. If the workaround suggested on this thread by Eri does not resolve this issue for you, then please rest assured that we're looking into its underlying cause at this time. For any updates on this issue, we recommend viewing our Patch Notes as they become available, posted on the [url=https://www.bungie.net/7/en/News]News [/url]page.
