Can't claim seasonal archive gear for a season I bought...
I bought season of the witch back when it came out, but didn't get all the way to the end of the season pass. I was able to grab the hexwrought arms and legs, but gave up after that. Now I come back months later, open the seasonal archive to grab what I missed with chronologs, and the rest of the armor isn't available for purchase. It says I [i]have[/i] the legs and arms. It admits that much. But to the get the rest of the armor I need to "buy season of the witch". This has been happening since the season archive came out, but I haven't bothered to make a post about it because I assumed they'd fix it by now. Is there anything I can do about this?
Hello. Our records show that your account never purchased the Season of the Witch Season Pass, which is why the game is asking you to purchase it now. I suspect you obtained the arms and legs from the free portion of the Season Pass.