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8/16/2025 5:47:32 AM
3

Cross save and account info

I'm trying to enable cross save to play d2 on my new console. I recently moved to PS5 and am just wanting to keep my stuff from my Xbox account. However, when I put in the Microsoft account info for the Xbox account (not the destiny account, but the base Xbox account) it pulls up a different name/tag to what I have in the companion app. How do I find where I created my account? It's been years since I did it and can't remember how. *The companion app has a "profile/save" the same name as my Xbox name, if that changes anything.

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  • Hi there, Thanks for reporting. This link may be able to help with the issues/error you are experiencing. [url]https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide[/url] Keep in mind your expansion will not transfer to your Microsoft account.

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