Yes, I just gor a refund despite having played over 2 hours of Final Shape, on Epic Games Store. Just talked to a guy in the chat through the store and they gave me the refund with NO QUESTIONS. This is the best way of fighting back. MONEY SPEAKS. So let it talk for you. I encourage everyone who is pissed to do the same. Of course I will buy it again, but ONLY once the servers are back to normal. That could take days for what we are seeing. Until then, Bungie is not gonna see my money. Wanna complain about the servers? THEY WON't LISTEN TO YOU. They'll only give excuses and that's it. But you should not swallow that answer. Twist them where it hurts: get a refund and come back once they actually listen to the backlash.