I got banned because they said I had a bad internet connection. I really don't and didn't. I submitted a ticket and NOTHING. Now I paid for a full game and expect to play what I paid for. I disgusted at the lack of community support for players who just play to have fun, harass no one and the get accused. I will be contacting a lawyer because I was promised a whole game and now I have half a game. This is the final straw and the last thing I ever purchase from Bungie. No other game that I play has issues and I certainly don't get nasty accusations thrown at me just for playing. I have abided by the "Code of Conduct"
Dude they don't give a crap my brother has been banned twice and has never once used cheats or anything of any kind and has done nothing but support this horrible company. They have not and will not respond because they just don't care...As long as they got their money from you they are more than happy to just treat you like you never existed. Good luck with the lawyer thing though but I doubt there is anything you can do.