my game characters have been deleted, how do I get them back?
This morning, I woke up and realized that all the characters in my game had been deleted, I would never delete them, destiny is one of the things that most impacted my life, please help me with this if possible
Hi there. Unfortunately whether due to accidental deletion or unauthorized account access, Bungie does not recover manually deleted characters or items, and does not replace in-game items that are lost or dismantled.
[quote][b]Bungie does not provide the following services:[/b]
* Restoration of deleted characters
* Recovery of dismantled, scrapped, deleted, or otherwise discarded items
* Recovery of mistakenly Infused items
* Recovery of items lost due a Character's Postmaster being full
* Recovery of items lost due to Player Inventories being full
* Restoration of access to items or content gained through game sharing
* Refunding in-game currencies on accidental purchases
* Refunding Silver or transferring Silver between accounts or Destiny releases
* Transferring items or characters between platform accounts[/quote]
[url]https://www.bungie.net/en/Help/Article/12211[/url]
If the characters were not deleted by you (deleted overnight), then someone else has access to your account and deleted them. If you have family or a friend that might use your Xbox, it is highly recommended you require a password to sign into your account and that you sign out of it after playing. I also recommend turning on 2-factor authentication to prevent any remote access.