Hello, I am trying to transfer my partners account from battle.net to steam before 1st December. Her battle.net is Jenjen9001#2408. When we try to login neither of her emails are recognised as having an account. We raised a ticket with Blizzard and even attached her driving licence as requested. We were quoted a 24 hour reponse time, it has been one week and we have heard nothing. Please help! She has paid for the game, expansions, earned exotics and done raids and it will all be lost for no reason. Thank you, Ben