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11/18/2018 11:42:35 PM
9
Hi and thanks for your report.
We are tracking an issue with players who have Technicolor and Thompson routers and the CABBAGE error. There seems to be an issue with the security configuration on these routers and connecting to Destiny properly.
Some players have found a fix for this issue by following the steps [url=https://www.bungie.net/en/Forums/Post/231008613]in this thread[/url] or [url=https://www.bungie.net/en/Forums/Post/241743364]in this thread[/url].
English
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@BNGHelp6 after working with a bunch of people who have had these dreaded errors and also Technicolor and Thompson modems ... I think the actual problem lies in the VOIP portion of the modem FYI. I don't know if your tech team has looked into it but from what I can tell, the router designates the ports required and normally used by Destiny to the VOIP along with prioritizing the VOIP traffic over net/gaming traffic. I was hoping I could pass this along but there is not going to be any specific way you all can resolve it long term as it seems like every time the ISP pushes a firmware or even config files, it defaults back to the standards that again block traffic.
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Our team has investigated this and also determined that this was a security issue with the router. There's nothing that we can actually do about modem security, which is why I suggest the threads above because they at least offer a solution for some people, and our Networking Guide is too general to help with certain routers.
